eInvoice in Croatia: Guide to Electronic Invoicing

What is eInvoice?

An eInvoice (electronic invoice) is an invoice in a structured electronic format that can be automatically processed without manual data entry. Unlike a PDF invoice sent via email, an eInvoice contains machine-readable data.

Legal Framework

EU Directive 2014/55/EU

The European Union mandated acceptance of electronic invoices in public procurement. Croatia implemented this directive through:

• Electronic Invoicing Act for public procurement
• FINA as the service center for eInvoice exchange
• UBL 2.1 and UN/CEFACT CII as supported formats

Who Must Comply?

• B2G (Business to Government) - mandatory for all public sector suppliers
• B2B (Business to Business) - recommended, becoming standard
• B2C (Business to Consumer) - not mandatory yet

How the eInvoice System Works

1. Creation - you create an invoice in your system
2. Conversion - the invoice is converted to UBL/CII format
3. Submission - the invoice goes to the FINA service center
4. Validation - FINA checks correctness
5. Delivery - the invoice reaches the recipient
6. Confirmation - you receive delivery confirmation

Benefits of eInvoice

For the Issuer

• Time savings - no printing, enveloping, or mailing
• Lower costs - elimination of paper and postage
• Faster payment - invoice arrives immediately
• Fewer errors - automatic data validation
• Tracking - know when the invoice was delivered

For the Recipient

• Automatic processing - data entered without manual work
• Archiving - digital storage instead of physical archives
• Faster approvals - workflow for invoice approval
• Accuracy - no manual entry errors

eInvoice with Operitivo

Operitivo supports sending eInvoices to the public sector and private companies:

Features

• Automatic conversion to UBL 2.1 format
• FINA integration with the service center
• Validation before sending
• Delivery status tracking
• Archiving of all sent eInvoices

Setup

1. Activate the eInvoice module in settings
2. Enter company details (OIB, address, IBAN)
3. Connect to the FINA service center
4. Send your first eInvoice

FAQ

Do I have to send eInvoices?

If you're a public sector supplier - yes, it's a legal obligation. For B2B transactions, eInvoice is recommended but not mandatory.

Which format should I use?

FINA supports UBL 2.1 and UN/CEFACT CII. Operitivo automatically generates the invoice in the correct format.

How much does it cost?

Cost depends on the service center and number of invoices. With Operitivo, eInvoice sending is included in the subscription.

Conclusion

eInvoice is the future of invoicing in Croatia and the EU. The sooner you implement it, the sooner you'll experience the benefits - from time savings to faster payments.

Start with eInvoice today - sign up for Operitivo.